Online Reviews and Ratings
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I just got off the phone with my wife and she told me that you guys did a great job installing the audio system
in my home. She said the sound is excellent and the installers were very helpful & professional in showing her how to run everything. I just wanted to say thank you to you and your staff for all the help and I appreciate how easy it was to deal with your company. You guys now have a dedicated customer.Thanks again for all the good work.
– Austin
I wanted to write you personally to thank you for your attention last Saturday. Though I am sure that there are many A/V dealers in the Austin, TX area, very few, if any, have the level
of customer satisfaction that Wright’s has. I have been buying electronic equipment from you for over 20 years – I still remember my first set of car speakers- great service breeds loyal customers and I am one of those.Thanks for the great deal and I will talk to you soon!
– Bruce D
Tom,
Thanks so much for your staff’s professional customer service!
I dropped by your wonderful store on 11/28/08 to purchase a big screen TV. I was in a hurry in-between business meetings and was thrilled to be able
to walk in the door and have immediate assistance.I was thrilled when you mentioned your staff could deliver my new 65” Mitsubishi the following day (a Saturday).
The two professionals (I forget their names) you sent arrived early morning without delay. They promptly went to work with great skill and efficiency. Their knowledge and abilities were unmatched. They were even able to resolve a problem I had with the connections on my DVD player.
Thanks for going the extra mile and providing excellent customer service!
– Jeff P.
To the Management of Wright’s Sound Gallery,
… On Monday, 11/01/10 I had a delightful experience….. I walked in and was cheerfully greeted by a gentleman at the sales counter. He introduced me to Justin…. (who) quickly accertained my needs… and showed me several models that met
my criteria. I picked one. He affirmed my wise decision, dissappeared with the Jeep, and returned it twenty minutes later – radio installed!….Your customer-friendly staff made me feel welcome and important. Sales representative Justin professionally and expertly guided me in selecting
an appropriate unit, immediately had
it installed, and then demonstrated its functions in layman’s terms. I could not be a happier customer.Thanks Wrights!
– Bill P.
Tom,
On the second day of our week-long vacation we learned our housesitter had pushed the wrong buttons on our remote despite detailed instructions. She was in distress and I took a chance called Josh on a Saturday.
He went to our home and got things handled. It saved our vacation – no worries! Just wanted you to know – another reason we will remain Wright’s customers.– Jerie B.
…my thanks for the recent installation of my new audio equipment. Everything turned out great, and I am especially amazed and grateful that they were able to clean out that mess in my office cabinet!
Tom, you always take a chance when you invite strangers into your home to do anything, and too often the results are just not quite what you had in mind. Refreshingly, with Wright’s, Josh, Ben, and you, everything about the experience was just great, and
we could not be more pleased.– George B.
I didn’t think I would find the quality for the installed price that you gave me for my son’s car stereo…
THANKS!
– Chanler
Todd,
Thank you for all your knowledge & assistance. Such customer service is
a rarity these days. Look forward to future dealings.– John H.
Mr. Mays,
11/1/2010. We are really enjoying our new Sony TV. Thank you so much for working to get it to us on Friday afternoon. The two young men who brought it out and installed it were very efficient and knowledgeable. They handled the job quickly and we were enjoying TV within 40 minutes after they drove up.
Thanks again for your part.
– Mary S.
I want to say that my expectations were exceeded at WSG. The customer service was great, the installer did an outstanding job and understood what I wanted. I had a X930BT pioneer NAVI installed along with a backup camera and ipod cable attached. Beautiful install in my 2011 Sierra Denali. I am very particular as of what goes into my truck and have high standards and they exceeded that. Great job on the install its been a day that i have had it and no problems yet. What a beautiful deck and love the ipod options and calling capabilities and when i speak on the bluetooth its easy hear the caller and easy for them to hear me. Todd showed me how to use the unit and gave me a good deal. Todd really took care of me as a military member
– Joshua S.
Dear Tom & Brenda
Wow! Who would have thought it? The rabbit ears have been tucked away. We retired the old Quasar Dynacolor. We can actually see and hear the news on my new Hi-def Sharp!
Thanks again, as always! Picture Perfect!
– Mark B.
…(Jimmy) had a ready answer for our every question… His professionalism was greatly appreciated…
Please extend our gratitude to Jimmy and to the person who came to my home.
Thank you for a pleasant shopping experience and satisfaction.
– Sue H.
A huge thanks to Rich Richardson, we appreciate the time you took to explain all of our options, taking the time to go through all of the features on the unit purchased and a special thanks for working us in and getting it all installed on such short notice and busy schedule! We cant thank you enough!
– Kenny A.
